5. What if I don’t like my photo? How do I place a re-edit?

Your satisfaction is very important to us; therefore, each order comes with one FREE re-edit! Additional re-edits, if needed, are only $1.99. We ask that you please request your revision directly from the app. Open your app, go to MY ORDERS, then click on your order. At the bottom right corner, you will see an option called “Re-Edit”, where you can type your request and provide details notes to your editor on what you would like changed.

** EMAILS TO SUPPORT ARE NOT RE-EDITS **
In order to contact your editor directly, you must place your re-edit within the app, as explained above.

If for some reason your instructions weren’t followed on your re-edit, please contact support@kromephotos.com so we can further assist.