4. How to ship your product to us

If you elected to ship your product to us for “in-studio” photography (when you created your order), then please send it to this address:

Krome Photos
36 Chuchill Ave
Palo Alto, CA 94306

Please include a return label if you want the product returned. We also sponsor a giveaway program where you can opt to allow Krome to give away your product as a prize for Krome Family Studio customers; therefore getting more eyes on your product and potential new customers.